Analysis Great design doesn’t work and it can’t make you money. London had a homeless problem. Homeless people were everywhere. Sleeping on park benches, hovering around train stations and office buildings. Read More » February 17, 2015 2 Comments
Analysis Why You Need the Secret Marketing Wisdom of Nigerian Scammers Have you ever received an email from a Nigerian scammer? You know, the kind where a wealthy foreigner asks you Read More » July 24, 2014 12 Comments
Analysis When Working with Customers is Like a Bad Case of Hemorrhoids The itch. The burn. The dread. A bad case of hemorrhoids can make a person miserable. You try to take Read More » July 18, 2014 2 Comments
Analysis Chasing customers? What that really says about you. Are you a parking ticket? Cuz you got FINE written all over you. Pass. Jo responded without looking up. She Read More » April 3, 2014 6 Comments
Analysis Are you taking a cognitive dump on your customers? Remember the nursery rhyme 3 blind mice? Three blind mice, Three blind mice See how they run, See how they Read More » March 18, 2014 6 Comments
Analysis The 7 communication blocks that push your customers away “Noisy Ned needs nuggets” I whispered in his ear. He heard, “Noisy Nick needs Knock-its.” “Counting cars quietly” became “stomping Read More » March 11, 2014 1 Comment